To understand why you should choose American EquiService to protect you when you are traveling with your horses (and when you are not), you have to understand our origin story. American EquiService was born from the kind of experience we do not want any of our members to endure.
Traveling with a heavy trailer loaded with horses, we blew a tire on a freeway in the middle of Albuquerque, NM. Thankfully, we knew we had roadside assistance coverage for this very purpose and felt lucky to be in a city rather than the middle of nowhere. We managed to get our trailer to the side of the road and called for help. It was a 100+ degrees outside and our horses had already been traveling for quite a while, but we could not unload them on the side of the freeway. We had a spare tire, we just needed help putting it on the trailer. We figured we would be back on the road within an hour and the horses would be fine. Fast forward to over five hours later and we were still on the side of that road! At this point, we were terrified for ourselves and our horses well-being. We were only inches from the freeway, making every passing vehicle a threat. Suffice it to say, after long hours of waiting, the service people sent to help us were ill-equipped and seemingly unaware that we even had horses. We later learned that the company we had paid to protect us had taken so long to send help because they were trying to find the cheapest service possible. Our “coverage” put their bottom-line ahead of the safety of our horses. We also learned that our horror-story was not unique. We knew there had to be a better way and a more reliable service for the equine community, so we set it out to do it.
So, why American Equiservice? The answer is simple. We know what can happen on the road because we have been there and we care about you and your horses arriving at your destination safely. American EquiService strives to provide a service that makes that evident. We will extend the highest level of support in any given situation to prove that. Our goal is to provide protection and peace of mind at a price that allows all horse lovers to participate.
The difference between us and our competition lies in the fact that we are compassionate horse owners ourselves. We are not a faceless corporation that only cares about the bottom-line. Rather, we care most about your experience and the trusted reliability American EquiService provides. We encourage you to give your feedback, in every situation, so that we can continue to evolve into the best service possible, together.
The Service Difference
- Owned + Operated by Fellow Equestrians
- Expansive Collection of Emergency Service Providers
- Expedited Response Times
- Most Comprehensive Coverage for Equestrian Enthusiasts
- Network of Qualified Providers
- Compassion-Based
- Designed Around the Needs of Members
- Member Feedback and Requests Used to Improve Services
- Exclusive Travel Benefits
American EquiService stands apart. It is owned and operated by fellow equestrians and we care about the horse and the rider. We are a compassion-based organization that utilizes member feedback in our growth. We want to know about each of your experiences.
Having the most expansive list of service professionals in the business allows us to offer expedited response times by appropriate providers. No more sitting along the road waiting for hours for help to arrive, only to have someone unqualified or ill-equipped show up. We offer the most comprehensive coverage available for every equine enthusiast. These are just a few of the things that set us apart. We are proud to be members of and work to serve and protect the equine community at a price that is affordable to every horse owner.